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Managed IT Services

Let SBS of SA be your one-stop-shop for complete end-to-end managed IT Services.  From the router, switches, and Wi-Fi all the way down to the server, desktop and laptop computers, and VoIP phone service, all managed in the cloud and monitored by our technicians. 

Network Infrastructure

No need to purchase expensive networking hardware.  Our subscription model provides you with monitored networking hardware (router, switches, and Wi-Fi access points) that are enterprise-grade technologies you can’t buy at office supply stores.  If any device fails, it is quickly swapped out, at no cost to you, with a new device to keep you up and running.  We keep your technology current by automatically upgrading hardware devices every 3 years to the latest version.

Your network will be completely scalable and can easily grow as you grow.  We set up the functions and features you’d like to use first and new functionality can be turned on anytime, often without another visit.

You will be able to connect to systems from home, extend Wi-Fi access to guests, and enjoy a higher all-around user and customer experience. We’ll be alerted and able to troubleshoot issues remotely. We’ll know when printers and other devices go offline when someone tries to plug in unauthorized devices, or your automated data backup fails, and be able to remedy troubleshoot and fix any issues before they impact your business and without coming onsite.

Remote Monitoring and Management (RMM)

Our RMM software allows us to monitor all aspects of your computer’s performance and operation, including CPU, disk, and memory usage as well as Windows and software updates.  Our software also monitors your system for viruses and malware.  We help keep your system running safely and at peak performance.  If problems arise, we can troubleshoot remotely and remote into the system to provide direct “hands-on” help.  No need to wait for us to drive out to your business to provide support.

Webroot Endpoint Protection  

Webroot protects your desktops, laptops, and servers from ransomware, phishing, malware, and other cyberattacks.  We monitor all endpoints through a secure cloud-based console and are alerted when an attack happens allowing us to remotely scan and ensure the malware is quartered.  The browser add-on blocks any attacks coming from the web, so users can browse with peace of mind.

Microsoft 365 

Microsoft 365 is a cloud-based productivity and collaboration application suite that integrates all of Microsoft’s existing online applications (email, Word, Excel, PowerPoint, OneNote, Outlook, Publisher, Sway, and Access) into a cloud service, adding Microsoft Teams as the main communication and collaboration application. Businesses of all sizes are finding Microsoft 365 collaboration to be increasingly popular due to its ability to drive productivity, ROI, and business success.

Avanan Cloud Security for Microsoft 365 

Avanan offers complete, defense-in-depth security for Microsoft 365, whether you use SharePoint, OneDrive, or the full collaboration environment. The system scans every inbound, outbound, and internal email, preventing phishing and malware from spreading within your organization or to your customers and partners. It also checks every file for malicious content using the industry's most advanced sandboxing and active-content analysis. We quarantine threats before your users download them.

Cloud Back-up

Our off-site backup service automatically replicates files, folders, and application data and sends it to a secure, remote cloud location. This ensures you have a secondary copy should the original become lost, overwritten, or corrupted. No business is immune to data loss. Without backup, there is little hope of recovery. If you ever experience data loss – no matter how big or small – you have several options for getting the data back. If it is just a few files and folders, you can recover only the items you need, without having to perform a full system recovery. This saves valuable time and resources, which is critical for minimizing the disruption already caused by losing data in the first place.

Of course, if you do need to recover an entire computer or server, you can do that as well, along with all the system settings and permissions. This ensures the data that powers your business is always accessible and recoverable while minimizing the resources necessary to mitigate disaster scenarios.

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